Presentation

When presenting your findings, create a narrative to win your management, fellow designers, and engineering and sales teams. Presnetation Checklist […]

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Journey Maps

If an empathy map is a quick snapshot of your user, consider the as-is journey as the movie version.Time and […]

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Empathy Maps

A snapshot of the user’s overall character. It’s divided into four sections:1. Says2. Does3. Thinks4. Feels Timebox of filling an […]

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Design Thinking

Design+Thinking. The practice of considering a user’s experience throughout the process of creating and improving a product or service. IDEO […]

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